Privacy policy

Last updated: March 28, 2026

This Privacy Policy describes how getprimenexa ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store.

Our store is powered by Shopify, which enables us to provide our products and services to you.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing address

  • Payment Information: Payment details and transaction data (processed securely via our payment providers)

  • Order Information: Products viewed, added to cart, or purchased

  • Device Information: IP address, browser type, and device data

  • Usage Data: How you interact with our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Send updates about your order

  • Send marketing emails (you can unsubscribe anytime)

  • Prevent fraud and ensure security

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify (to operate our store)

  • Payment providers (to process transactions)

  • Shipping partners (to deliver your order)

  • Marketing partners (for advertising purposes)

All third parties are required to protect your information.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise your rights, contact us at info.getprimenexa@gmail.com

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info.getprimenexa@gmail.com
Address:
Nieuwland 17
9000 Gent
Belgium